![]() We do not provide support for devices that are clearly not powerful enough to run our app. An under-powered device can suffer regular app crashes and slow performance of the app due to its insufficient hardware. As a rule of thumb, devices costing less than USD 200 generally have slow processors, poor-quality GPS chips (if any) and limited amounts of memory. The final aspect of our compatibility support is device processing power and onboard memory. We do not provide official support for devices manufactured more than 3 years ago. It's possible that an older device might run the app initially, but it is highly likely that an app version update will cause issues in the future. Simply put, the older the device, the less likely it will be compatible with a recent enough operating system version or have sufficient processing power and memory to run the app. Refer to the details below to see the minimum supported version for each of these operating systems.Īside from operating system version, another key factor is the age of the device. Native apps are available for Android, iOS and Windows devices. Q: Can I install the app via a Restore from Backup?. ![]() ![]() Q: How do I get past the "Windows protected your PC" screen when installing the Windows app?.Q: Does the eForms Mobile app automatically update?.Solution home Platform Design FAQ & Troubleshooting What devices / operating systems are supported?
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